We’re as interested in English or philosophy majors as we are in computer science degree holders. We don’t really care if you have a 4.0 GPA, and we’re not interested in whether you can figure out how many golf balls fit inside a 747.

Interviews are incredibly expensive, for both parties. Great screeners are vital to ensure that no one is wasting anyone’s time. Here’s how we do them in Intercom.

Effective technical screeners are designed to be binary in their outcome. Determining how a candidate will improve our culture — or identifying when they won’t — is incredibly difficult with results necessarily spread across a spectrum.

I see two frequent mistakes from hiring managers when defining their needs. Either they get too skills-centric (“I need an iOS engineer and a junior python guy”) or too superlative-centric (“We only hire ninja rockstar 10X badasses!”)

"One critical thing before you start: You have to think about closing the deal from the very beginning and throughout your interaction with every candidate."

Jeremy Stanley, Chief Data Scientist at Sailthru, shares the proven method that helped him build an exceptional team.